Philadelphia Document Management

Over the past few years, office environments have changed drastically. With increases in technology, your employees now expect mobility even within your building. Luckily, you can enable your multifunction devices to connect to your network through Wi-Fi connectivity. continue reading...

Are you constantly misplacing important business documents? Are loose papers cluttering and consuming office space?  Are you spending hours looking for specific client information and having no luck?  It’s time to adopt a document management system.
 
Document Management for Small and Mid-Sized Businesses continue reading...

The core of any business is a group of processes. Predictable processes like invoicing and collections, order fulfillment and customer support are the fundamentals that drive businesses to success. Continual improvement of business processes leads to better results like increased revenue, reduced expenses, faster collection, regulatory compliance, and reduced risk.

The following are a few points to consider that will help improve your business processes:

1. Begin with the end in mind. Define what the real goal of your process is.

2. Map Out the Process. Think of the four Ws: Who, What, When and Where.

3. Determine what inhibits your process. There is always a more efficient way to complete a task.

4. Consider any risks. Are you overlooking any potential regulatory or legal problems? Is your business prepared for a natural disaster?

5. Determine the costs. Consider the hard costs of the process along with the labor costs. continue reading...

All too often, we hear and even use terms assuming others know exactly what we mean. One term used in the document industry is workflow- but what does it mean?

According to Wikipedia

A workflow consists of a sequence of connected steps. It is a depiction of a sequence of operations...

The flow being described often refers to a document that is being transferred from one step to another.

A workflow is a model to represent real work for further assessment, e.g., for describing a reliably repeatable sequence of operations. More abstractly, a workflow is a pattern of activity enabled by a systematic organization of resources, defined roles and mass, energy and information flows, into a work process that can be documented and learned. Workflows are designed to achieve processing intents of some sort, such as physical transformation, service provision, or information processing. (Source: http://en.wikipedia.org/wiki/Workflow ) continue reading...

Everyone knows how bad the economy was this past year and this downturn caused many companies to put their IT strategies on hold. Others however, saw this as an opportunity to be proactive and begin implementing automation and moving forward with new ways of getting the job done. As we head into the New Year, look at these strategies to think about re-organizing and working smarter. continue reading...

1. Be proactive! While companies need to react quickly to industry trends and changing economic and world environments, they also need to formulate strategies for the future. Think about creating a team who will think ahead and make sure the company will get where it wants to go in the next few years.
2. Follow a business strategy roadmap. Don’t just jump blindly expecting the technology to magically work for you. Build a business strategy that will clarify and outline the issues you’re trying to solve. Be sure that your company is starting with a good foundation for their infrastructure that can be further built upon.
3. You don’t have to implement everything at once. In fact, it is much more practical automate your business according to a strategic plan—focus on what needs attention first. Look at your industry specific government regulations to see how they expect a company to handle information management.
4. Don’t wait to “play it safe” and have other companies experiment with new technology. If you stand back and wait for another company to make the first step and prove automation as a valuable investment, the next generation of technology will already have hit the business world. Your company will remain one step behind other innovating companies and will lose competitive edge.
5. Think about your return on investment (ROI). If you’re worried about staffing and hiring issues, realize that once automation is implemented, people used to working manually with documents can be re-deployed to other valuable tasks. While automation still needs staff to run it, the amount of personnel can be greatly reduced. This feeds right into the ROI. Create a flowchart and see how much faster your product can hit the market with new technology. That’s savings.

When a company wants to go paperless and begins to scan the contents of their filing cabinets into a document management system many are surprised to find many files previously thought to be lost.

When it comes to document storage, filing cabinets are simple things with no brain. We’re provided a drawer and a key and the rest of the work is left up to us. There’s no advice on where to put documents, we’re not told exactly where certain documents can be found, documents aren’t automatically routed to the right people in workflow, and our key certainly can’t be taken away to stop our access to the files.

Filing cabinets have gained the reputation as the office “Bermuda Triangle” of lost documents. Over the years multiple people in the office file, misplace and not return documents to the filing cabinets. As people organize to their own standards and methods, documents are inevitably filed in the wrong places and the next time a file is needed, it can’t be found. continue reading...

ARMA—the national association of Records Managers and the independent authority on Records Information Management (RIM) has made public their Generally Accepted Recordkeeping Principles (GARP). As ARMA says in their preamble, “As a key resource in the operation of any organization, records must be created, organized, secured, maintained, and used in a way that effectively supports the activity of that organization.”

Are you interested in going paperless? Do you want to see how document efficiency can help your office go green? If your business is interested in the concepts behind records management, or is looking to implement document management software, this website is a great way to start obtaining information. continue reading...

Document and content management involves the transformation of paper files into a digital format. A document management system can cover areas such as security, disaster recovery, collaboration, and printer management.

If an organization develops and maintains its content and documents effectively, the information that is in your system can save your company time and money. If not handled properly, however, content and documents can decrease your company’s productivity.

The migration from paper to pixels has changed more than a few companies. The task can involve major changes to workflow and transform your company into the best it can be. Digging through old documents and records can be a long and exhausting process. With a document management system, all of these troubles can be taken care of and your business can become much more organized. continue reading...

Today there are millions of MFPs populating workplaces in every industry. Organizations find MFP scanning appealing because they can combine scanning, copying and printing all on one device. These all-in-one devices allow companies to save money by getting rid of unnecessary technology, increase productivity because of higher page per minute output, and provide a way to add hardcopy documents into their electronic workflows.

With the growth of MFP scanning come questions about how best to utilize and how to take advantage of all the qualities a MFP can provide. Here are a few pointers to take the stress out of implementing an MFP into your document workflow.

· MFPs are not restricted to small-size documents! The MFP document feeder may restrict you to 50 or so pages, but by hitting the “scan more” button you can continue scanning for any number of pages.

· Scanned images from MFPs will not be larger file sizes than images from scanners. MFP scanning software includes image compression so even color pages can be reduced to as little as 200 KB per pages while retaining sharp text and good image quality.

· You can create searchable PDFs with MFP scanning. MFP scanning software allows you to create and save PDFs that are then available for text searches within documents and network folders. continue reading...

Optical Character Recognition (OCR) has made great progress in the fight for paperless offices. It’s become a staple component in just about any document management software.

So what is OCR? Wikipedia offers this definition: “…the mechanical or electronic translation of images of handwritten, typewritten or printed text (usually captured by a scanner) into machine-editable text.” (2008)

Fundamentally, a computer reads the document and creates a library of searchable information. This type of application allows an EDM solution the opportunity to build a database of text, making the search for usable information within and across documents much easier.

While many argue the accuracy levels for OCR engines can reach 98 or 99 percent, small-to-medium businesses (SMBs) may find this hard to achieve with most commercially-available software. Many variables can affect the accuracy levels of output, ranging from document condition to readability.

Where problems can begin to occur is when OCR is not applied to the text contained within the scanned document, but used to lift index values themselves (e.g. customer name, number, etc.). This becomes dangerous if there are no quality assurances or stop-loss measures in place. If that is the case, it becomes likely a document will be misplaced due to a character being off here or there. continue reading...